OVERVIEW
The domain name https://grainzee.com/ and its related sub-domains, sites, services, tools (collectively, the “Website”) is owned and operated by Sancheti Enterprises. Throughout the site, the terms “we”, “us”, “our” etc., used anywhere on this page shall refer to Grainzee and its parent company Sancheti Enterprises, located at Chhipa Building Road, near Sitaram Ji ki Bawdi, Chase Colony, Bhopal Ganj, Bhilwara, Rajasthan-311001. “You”, “your”, “user”, “visitor” shall refer to any natural or legal person visiting our website and/or agreeing to purchase from us. We offer this Website, including all information, tools and services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Website and/or purchasing anything (a product and/or a service) listed on the Website, through the Website, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
You should read these Terms of Service and access and read all further linked information, if any, referred to in these Terms of Service, as such information contains further terms and conditions that apply to you as a user of the Website. Such linked information including but not limited to our privacy policy (“Privacy Policy”) is hereby incorporated by reference into these Terms of Service.
These Terms of Service apply to all users of the Website, including without limitation users who are browsers, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of these Terms of Service or are unable to be legally bound by these Terms of Service, then you may not access the Website or use any services or otherwise click to accept these Terms of Service, if and when prompted on the Website.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Your use of the website and/or purchase from us is governed by your acceptance to the following Terms and Conditions:
SECTION 1 – BASIC ELIGIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You are not permitted to use our products for any unlawful or illegal purposes, nor are you permitted to break any local laws (copyright laws included) by using the Service.
If it is brought to our attention or if we find that you are not entitled to use the Website, we have the right to terminate anyone’s membership and/or to deny them access to the Website.
Your Services shall be immediately terminated in the event of any breach or violation of the Terms.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit/debit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit/Debit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is provided, without express written permission by us.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The content on this website is meant primarily for general information purposes; it should not be relied upon or used as the basis for judgments without first contacting primary sources of information that are more reliable, accurate, complete, or timely. Any reliance on the material on this Website is at your own risk.
There may be a use of historical material on this website. Information from the past is necessarily out of date and is given solely for your reference. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on this Website. You agree that it is your responsibility to monitor changes to this Website.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain Products or Services may be available exclusively online through the Website. These Products or Services may have limited quantities and are subject to return or exchange only according to our Returns and Refund Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear on the Website. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right but are not obligated to limit the sales of our Products or Services to any person, geographic region or jurisdiction. We may also discontinue any or all of the Products and Services provided on the Website, as we may deem fit. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or Services that we offer through the Website. Product pricing and Descriptions are all subject to change at any time, without prior warning, and at our sole discretion. Any offer made on this website for any Product or Service is null and void where prohibited.
We do not warrant that the quality of any Product, Service, Information, or Other Material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
The provision of Service on the Website may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. We strive to keep the Website up and running; however, all online services suffer occasional disruptions and outages, and we are not liable for any disruption or loss you may suffer as a result of such disruption or outages.
SECTION 6 – OPENING AN ACCOUNT
The Website allows only limited and restricted access to the Service for unregistered users.
You will need to create an account on the Website (the “Account”) as part of the sign-up procedure. You can do this by using your personal email address or by using another method that we may occasionally specify. If you are logging in using a personal email account, you will need to provide both the email address and the password. When registering with us, you agree not to:
(a) create an account on behalf of someone else without first obtaining their consent; or
(b) create an account in someone else’s name with the intention of impersonating that person.
You are solely responsible for all activities that occur under the Account and hereby undertake that no such activity shall be unlawful or in violation of any applicable laws, rules and regulations of India.
We reserve the right to take any and all action, as we deem necessary or reasonable, regarding the security of the Website and the Account.
After registering, you can access the Account by entering the password and email address you gave when creating your account (“Login Credentials”). You acknowledge that you are solely accountable for upholding the confidentiality and security of the login credentials at all times. You agree not to disclose your login credentials to any outside parties. We will not be responsible for any liabilities or damages that may arise from your use of the website or your login credentials, from your theft of the login credentials or from your disclosure of the login credentials to a third party, or from your permission for another person to use the account to access and use the website.
You agree to
(a) exit from the Account at the end of each session. You may be held liable for losses incurred by us or any user or visitor of the Website due to authorised or unauthorised use of the Account, as a result of your failure in keeping the Login Credentials confidential.
(b) immediately notify us of any misappropriation or unauthorised use of the Account or any other breach of security via the registered email address that was used at the time of signing-up or in such other manner as may be indicated by us; and
You can utilize the “Guest Checkout” option to make purchases on the website without creating an account if you are an unregistered user and do not want to create one. To utilize this “Guest Checkout” feature, you must give us correct and complete information about your shipping address, phone number, and email address. You are aware that, as an unregistered user, the data you submit to us will not be retained on the website, and you will have to enter it again each time you use the website’s “Guest Checkout” feature to make a purchase.
We cannot and will not be liable for any loss or damage arising from your failure to comply with these Terms.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available on our Website may include third party materials, links or interactive functionality interacting with the websites of third parties.
This website may contain third-party links that take you to unaffiliated third-party websites. We do not guarantee or assume any duty or obligation for any third-party materials or websites, or for any other third-party materials, products, or services. We are also not in charge of inspecting or assessing the content or correctness.
When you buy or utilize products, services, resources, material, or engage in any other transactions through any third-party website, you assume all risk and liability. Before proceeding with any transaction, please carefully study and ensure that you understand the third-party’s policies and practices. Questions, Claims, Grievances, or Complaints about products from third parties should be addressed to the third party and not to us.
SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit/debit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail and/or billing address/phone number provided at the time of signing up or when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made from the Website. You agree to promptly update your account and other information, including your email address and credit/debit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns and Refund Policy.
SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise or post certain content, data or information belonging to you, such as reviewing and allowing you to share your experience and views about a particular product/ service, and rate product/ service, post your Comments and Reviews in relation to the product/ service on the Website or any specific page, blog of the Website (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation
(1) to maintain any Comments in confidence;
(2) to pay compensation for any Comments; or
(3) to respond to any Comments.
You hereby grant us a perpetual, non-revocable, worldwide, royalty-free and sub-licensable right and license to use, copy, distribute, display, publish, transmit, make available, reproduce, modify, adapt the Comments and create derivative works of the Comments. You represent and warrant that you own or otherwise control all of the rights to the Comments that you post or that you otherwise provide on or through the Website.
We may, but are not required to, monitor, edit, or remove Comments that, in our sole judgment, infringe any party’s intellectual property rights or these Terms of Service, or that are illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable.
Since you are the one who first submitted the Comments, you are in charge of whatever you upload, post, publish, transmit, or otherwise make available on the website. In order to submit any Comments, you represent and agree that you have secured all necessary permissions. You also agree that no third-party rights, such as copyright, trademarks, privacy, or other property or personal rights, will be violated by your comments.
You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. It is strictly forbidden to use a fictitious email address, pose as someone else, or do any other action that would cause us or third parties to believe that any Comments are not from you. Any and all Comments you make are entirely your responsibility, as is their correctness. Regarding any Comments that you or any other third-party may submit, we neither guarantee nor accept any liability.
SECTION 11 – AGREEMENT TO RECEIVE COMMUNICATION
You hereby by way of accepting these Terms of Service consent to the receipt of communication from us by way of in-app messages, Short Message Service (SMS) messages, e-mails, promotional, marketing calls and newsletters.
These emails could relate to your registration, transactions that you carry out through the Website and promotions that are undertaken by us, services from us and its third-party partners (if applicable).
SECTION 12 – PERSONAL INFORMATION
Your submission of personal information through the Website is governed by our Privacy Policy. Please review the Privacy Policy to understand our privacy practices. The personal information/data provided to us by you during the course of usage of the Website will be treated as strictly confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the Website.
SECTION 13 – PAYMENT FACILITY
The Website permits payment via various modes, including cash on delivery (COD), virtual payment wallets and online payments through debit/credit cards and internet banking.
If you choose to pay for your products with cash on delivery (COD), we may contact you by phone at the email address or mobile number you provided when you signed up, or we may verify your order via email or multimedia text messages such as SMS, WhatsApp, or other means before shipping. You will not be allowed to decline reception of the product upon delivery. We reserve the right to blacklist you, prevent access to your account on the website, and take any other appropriate action in the event that you refuse to accept delivery of such products and/or do not pay for them.
While availing any of the payment method/s available on the Website, we will not be responsible for or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
(a) any payment issues arising out of the transaction;
(b) lack of authorization for any transaction(s);
(c) exceeding the pre-set limit mutually agreed by you and between bank/s;
(d) rejection of transaction for any other reason(s) whatsoever.
All payments you make in relation to the items you have purchased from the website must be done in Indian Rupees. It is made clear that we will not process transactions involving any other currency in relation to the purchases made on this website.
You understand and agree that we shall not be responsible for any losses, interests, or claims, or for any damages arising from or experienced as a result of our inability to execute a transaction or the amount thereof, or from any delay in processing that results from circumstances out our control.
SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS
On occasion, information on product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability may contain typographical mistakes, inaccuracies, or omissions on our website or in the service. If any information in the Service or on any linked website is inaccurate, we retain the right, at any time and without prior notice, to remedy any mistakes, inaccuracies, or omissions, to modify or update information, or to cancel orders (even after you have completed your order).
Except as required by law, we disclaim any obligation to update, revise, or clarify any information found in the Service or on any linked website, including without limitation, price information. It should not be assumed that all of the information in the Service or on any linked website has been updated or changed just because there isn’t a clear update or refresh date attached.
SECTION 15 – PROHIBITED USES
Along with the other restrictions outlined in the Terms of Service, you also agree, undertake, and covenant that, while using the Website, you will not host, display, upload, modify, publish, transmit, store, update, or share any information that:
i) belongs to another person or entity and to which you do not have any rights, unless specifically stated in these Terms of Service;
ii) is blatantly offensive, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invading another person’s privacy, hateful or racially or ethnically objectionable, associated with or encouraging money laundering or gambling, or otherwise inconsistent or contrary to the applicable laws in force in any way;
iii) is deceptive in any kind;
iv) is harmful to minors;
v) involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
vi) infringes upon or violates any third party’s rights including, but not limited to, any patent, trademark, copyright or other proprietary rights or intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number);
vii) endangers public order, cordial relations with other countries, the unity, integrity, defense, security, or sovereignty of India; encourages the commission of any crime that is punishable by law; obstructs the investigation of any crime; or offends any foreign state;
viii) refers to any website or URL that, in our sole discretion, contains content that would be prohibited or violates the letter or spirit of these Terms of Service;
ix) imparts knowledge on illicit activities, such as invading someone’s privacy or distributing or producing computer viruses; attempts to obtain unauthorized access or surpasses the bounds of permission to the Website or to profiles, communities, account information, bulletins, or other sections of the Website; requests passwords or personally identifying information from other Website users for commercial or illicit purposes;
x) engages in commercial activities without our prior written consent, such as contests, competitions, barter, advertising, etc.
xi) interferes with another person’s use of the Website;
xii) impersonates another person;
xiii) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;
xiv) misleads the addressee or users about the source of the messages or knowingly and intentionally communicates any information that is obviously false, misleading, obscene, menacing, or grossly offensive but could be reasonably interpreted as fact;
xv) contains software viruses or any other computer codes, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms or other computer programming routines that may damage, detrimentally interfere with, diminish value of, covertly intercept or steal any system, data or personal information; and violates any applicable law for the time being in force.
You expressly agree and acknowledge that we shall never be held liable to you for any liabilities or damages resulting from or arising out of your use of the Website, and you hereby accept full responsibility for any consequences that may arise from your use of the Website.
It is prohibited for you to use our products for any illicit or unlawful purpose or to break any laws in your jurisdiction while using the Service (including but not limited to copyright laws).
At our sole discretion, we may monitor your access to and use of the Website to make sure you are abiding by the Terms of Service or any relevant laws. However, we are not required to do so. For any of the prohibited uses, we retain the right to stop you from using the Service or any connected website.
SECTION 16 – CONTENT AND INTELLECTUAL PROPERTY RIGHTS
All content, services, and products offered on the Website, with the exception of Comments, are owned by us or by third parties (including, without limitation, the third party service providers from whom we license such content), and are protected by copyright, trademark, patent, and other intellectual property laws. This includes text, software, scripts, code, designs, graphics, photos, and other content, as well as the copyrights, trademarks, service marks, logos, trade names, and other intellectual and proprietary rights associated therewith.
Any violation will result in appropriate legal action being taken against you in a suitable court to pursue all remedies available under the applicable laws.
SECTION 17 – REFERRALS AND REWARDS
From time to time, we may offer referral bonuses and rewards to you for inviting new users to the Website and for completing other activities.
SECTION 18 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. Furthermore, we also do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You acknowledge that we may occasionally suspend the service for an unspecified amount of time or terminate it at any moment, without providing you with prior notice.
You specifically acknowledge that the whole risk associated with using—or not using—the service rests with you. The service, along with all goods and services that are provided to you via it, are given “as is” and “as available” for your use without any representations, warranties, or conditions of any kind, whether explicit or implied, including all implied terms pertaining to merchantability, merchantable quality, fitness for a specific purpose, durability, title, and non-infringement. This is true except as expressly stated by us.
In no case shall Sancheti Enterprises, Grainzee or its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 19 – INDEMNIFICATION
You agree to indemnify, defend and hold Sancheti Enterprises or Grainzee, its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, or actions including reasonable attorneys’ fees, made by any third-party or penalty imposed due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party (including infringement of any intellectual property rights) of a third party.
SECTION 20 – SEVERABILITY AND WAIVER
If any part of these terms of service is found to be illegal, void, or unenforceable, the unenforceable portion will be deemed to be severed from these terms of service and and rest will still be enforceable to the fullest extent allowed by applicable law. The validity and enforceability of the remaining provisions will remain unaffected. Any right or term of these Terms of Service that we do not execute or enforce shall not be deemed a waiver of that right or provision.
SECTION 21 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These terms of service are in force until either you or we decide to end them. By informing us that you no longer want to use our services or stop visiting our website, you may end these Terms of Service at any time.
We reserve the right to terminate this agreement at any time without notice and to collect any outstanding amounts from you through the termination date. In addition, we may refuse you access to our Services (or any portion thereof) if, in our sole discretion, you violate any term or provision of these Terms of Service.
SECTION 22 – ENTIRE AGREEMENT
The entire agreement and understanding between you and us that governs your use of the Service is contained in these Terms of Service, the Privacy Policy, any other material that is referenced herein or on the Website, and any policies or operating rules that we post on this Website or in relation to the Service. These documents supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including, but not limited to, any prior versions of the Terms of Service.
These Terms of Service shall not be interpreted against the party who drafted them, in the event of any ambiguity.
SECTION 23 – GOVERNING LAW
The laws of India and the Jurisdiction of Bhilwara, Rajasthan, shall govern and be construed in line with these Terms of Service and any other agreements whereby we supply you Services.
SECTION 24 – ASSIGNMENT
Without our prior written agreement, you are not permitted to license, sell, transfer, or assign in any way any of your rights, responsibilities, or covenants under these Terms of Service. The rights and duties under these Terms of Service may be freely assigned and transferred to any third party by us, in our sole discretion.
SECTION 25 – GRIEVANCE REDRESSAL
For any grievances or questions pertaining to the Terms of Service, kindly contact us at 7877307489 or mail us at support@grainzee.com
This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.